Pet Store · Bucktown, Chicago
Bucktown Bark & Bone
The challenge
A great selection and knowledgeable staff, but their social accounts were dormant and competitors dominated local search for pet supplies and grooming in Bucktown.
What we did
We optimized their Google profile, responded to every review, launched a monthly email with new product highlights, and posted customer pet photos on Instagram with local hashtags.
The result
Google profile views doubled in 90 days, they gained 340 new Instagram followers, and the owner reported more first-time customers mentioning they 'found them on Google.'
“We finally look online like we feel in the store — busy, friendly, and part of the neighborhood.”